At EasyWay Language School, we value your satisfaction and strive to provide quality services. This Refund Policy outlines the conditions under which refunds may or may not be issued.

1. Refund Requests

• All refund requests must be submitted in writing to our official email.

• Refunds (when approved) will be processed within 30 days from the date of request approval.

• Refunds will be issued using the original payment method.

2. Eligibility for Refund

A refund may be granted under the following circumstances:

• None of the services paid for has been rendered.

• The request duration is less than 14 days from the day of payment.

• Less than a week of classes (3 classes) has been attended.

• Easyway Language school informs of the inability to deliver the service paid for.-

3. Non-Refundable Payments

Certain payments are not eligible for refunds:

• Part of the services paid for has been rendered.

• Payment for services already rendered (including attended classes or accessed materials).

• Payment during or for promotional, discount, or special offer packages (travel packages).

• Payment older than 6 months without any action or communication from the students are strictly non Refundable.

• Payment for registration form.
• Payment for a class more than 6 months is strictly non Refundable but the classes will still hold with the paid amount provided it’s a full payment.
• Prorated or calculated refunded are prohibited. Once full payment has been made, we do not deduct or calculate the amount of classes attended to refund the balance. For classes already attended for more than one week, no refund will be issued.
• Fees for digital materials, downloadable resources or administrative charges (translation services, documentation for travel packages, e.t.c).

4. Cancellations & Rescheduling

• Students may request to reschedule classes with at least 24 hours’ notice.

• Failure to attend classes without notification does not qualify for a refund.

• Course access may be paused for a limited period if requested, subject to approval.

• If a parent, guardian, spouse, or any third party makes a payment on behalf of a student, the refund cannot be issued directly to the student, even if the receipt bears the student’s name. All refund requests must be initiated, authorized, and received by the individual who made the original payment.

5. Contact Us

For refund inquiries or support, please contact us at:
Email: info@easywaylanguageschool.com